In just a few years, analytical SaaS instrumentation and cloud-based alternatives to existing stand alone systems will dominate the industrial sector as customers move from instrumentation features to the ways in which the technology can help enhance business outcomes say the analysts.
"As the data collected from instruments can potentially deliver more value than the hardware, there is high demand for analytical instruments that mine data and convert it into actionable insights,” said Mariano Kimbara, Senior Industry Analyst, Industrial Group at Frost & Sullivan. "Consequently, service providers are delivering software solutions to help digitize lab operations by intelligently connecting people, processes, data, and instruments. These solutions will allow users to target services more strategically, better utilize assets, reduce downtime, and plan program schedules."
Frost & Sullivan’s recent analysis, Advanced Services in the Analytical Instrumentation Market, Forecast to 2022, identifies new areas of advanced services, including asset management services, radio frequency identification (RFID) inventory control services, laboratory intelligence services, consulting services, and compliance services.
"In the current connected era of continual business transformation, there is an intense need to consolidate all work order management activity into a unified, automated data platform to optimize costs," said Kimbara. "System vendors are, therefore, offering new, unified platforms that remove organizational silos and ensure connections among cross-functional divisions, linking sales, procurement, finance, logistics, suppliers, and scientists."
In addition to developing integrated service capabilities, there could also be a shift from a reactive business model in test to a more proactive one. A central data platform with automated allocation of instruments and inventory based on project demand and timelines would help anticipate events and lower costs. The growth of asset management services could also lead to revenue opportunities from rental services that are more seamless with the development process and there are opportunities to expand service lines through partnerships with software analytics providers says Kimbara.